Minimum Job Requirements:
2. Working Knowledge of MS Windows, specifically MS
3. Proficiency in MS Outlook;
4. Excellent Telephone Skills;
5. Excellent Typing Skills; and
6. Excellent Customer Relation Skills.
Application For Employment:
An application can be acquired at 820 7th Street, Oregon City, OR.
or click here to fill out an
Duties & Responsibilities:
foremost, a CSR provides all aspects of customer service for a
garbage company. The vast majority of all customer contact is
via a telephone call, but may come from an e-mail, voice mail,
and/or in-person. All customer
service is recorded into B&B Leasing’s computer system.
most basic definition, a CSR is talking to a customer on the phone,
determining what service is needed, and entering the service into
service includes: Opening new garbage accounts; closing existing
accounts; processing customer moves (from one location within our
service area to another); handling missed pick ups, missed equipment
deliveries, will calls, and special pickups; managing customer
complaints and problems; answering billing inquires and soliciting
payments on overdue accounts; reopening accounts closed for failure
to pay; changing service levels (increases/decreases in service
provided); taking credit card payments; and maintaining customer
information (such as phone numbers and billing addresses).
service activities are entered into the computer system, without
and computer are the primary tools of the CSR position; both are in
constant use throughout the day.
narrative is meant only as a general description recruitment
Further, it does not constitute either an expressed or implied
Prior to employment with B & B Leasing Co., Inc.
candidates must pass a pre-employment drug screen.
B & B Leasing Co., Inc. is
an equal opportunity employer and a drug free workplace.